The well of Zamzam is located in the holy city of Mecca and many Hajj pilgrims bring holy water from it for their families and friends.
The clarification from Air India comes after the sales team of Air India’s Jeddah office reportedly wrote to all travel agents on July 4 saying that, due to a change of aircraft and limitation of seats, Zamzam cans will not be allowed on select flights till September 14.
Air India subsequently apologized for the inconvenience and issued a clarification on Twitter.
“With reference to instructions regarding non-carriage of Zamzam cans, on AI966 and AI964, we wish to clarify that passengers are allowed to carry Zamzam cans within their permissible baggage allowance. Please accept our apologies for the inconvenience caused,” tweeted Air India.
Over two million Muslims from all over the world travel to Mecca in Saudi Arabia for Hajj every year.